Reference

How peluang8 Handles Your Personal Information

This Privacy Policy sets out exactly what data we collect when you open an account, make a deposit via Touch 'n Go eWallet, Boost, or GrabPay, and use our platform — and what we do with it.

Account data collected at registrationLocal e-wallet transactions kept privateNo data sold to third partiesRetention periods clearly definedYou can request data access anytime

Explore the Lobby Read FAQ

HOW WE PROTECT YOU

Data Handling, Cookies, Retention and Account Security

We apply a layered approach to keeping your account data secure. SSL encryption covers every data transfer between your device and our servers, including when a Touch 'n Go eWallet or GrabPay transaction is being processed. Session tokens are invalidated after inactivity so an unattended browser session cannot be resumed without re-authentication. We keep your data only as long as the purpose requires — transaction records tied to DuitNow or FPX deposits are held for the period required by applicable law, then deleted or anonymised.

Cookies and Session Data

We use functional cookies to maintain your login session and preference cookies to remember your account settings. You can manage cookie preferences through your browser, though disabling functional cookies may affect how your session works.

Account Security Measures

Login attempts are monitored and flagged if patterns suggest unusual access. OTP verification is required when logging in from a new device, protecting your account even if your password is compromised.

Data Retention Schedule

Personal data linked to your account is retained while your account is active and for the legally required period after closure. Data that no longer serves a defined purpose is deleted on a rolling schedule.

Your Right to Access and Correct

You can request a summary of the personal data we hold at any time. If any detail is inaccurate — such as a linked e-wallet number or contact address — we will correct it promptly on your request.

What We Collect and Why We Collect It

peluang8 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account with us, we collect your name, contact details, and the payment method you register — whether that is Touch 'n Go eWallet, Boost, GrabPay, DuitNow, or FPX. We collect this to verify your identity, process your withdrawals accurately, and keep your

1
account secure. Transaction records associated with your e-wallet or Maybank2u transfers are retained for internal audit and fraud prevention purposes. We also collect device identifiers and session data — browser type, IP address, and interaction timestamps — to monitor for unusual access patterns and to maintain
2
the session continuity you expect when switching between mobile and desktop. Players in Kuching and across Malaysia who use our mobile platform generate session logs that we hold only as long as necessary to fulfil the purpose for which they were collected. We do not sell,
3
rent or share your personal information with marketing third parties. Data shared with payment processors like Touch 'n Go eWallet or GrabPay is limited strictly to what those processors need to complete a transaction. Our use of your data is governed by applicable Malaysian law, and
4
where our obligations under that law change, we will update this policy and notify you through your registered account.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you want to request a copy of the data we hold on your account, ask us to correct an error, or raise a concern about how your information has been used, our support team handles privacy requests directly. We aim to acknowledge your request and set a realistic resolution timeline when you get in touch. You can reach us through any of the channels below.

Live Chat Start a live chat session from your account dashboard. Privacy requests raised here are flagged to our data team and acknowledged within one business day.

Email Support Send your data request or privacy concern to our support email. Include your registered account username so we can locate your records without delay.

Account Help Centre Log in and visit the Help section to submit a formal data access or deletion request. The form routes directly to the team responsible for data compliance.

Common Questions About Your Privacy on peluang8

Below are the questions we hear most often about how we collect, store and manage your personal data. If your question is not covered here, reach out through live chat or the Help Centre in your account.

We collect your name, email address, contact number, and the payment method you choose — such as Touch 'n Go eWallet or GrabPay. This is used solely to verify your identity and process your transactions.

Transaction data shared with payment processors like Boost or DuitNow is limited to what is needed to complete that specific transfer. We do not share your financial history with advertisers or unrelated third parties.

We retain records for the period required under applicable Malaysian law after account closure. Once that period expires, your data is either deleted or anonymised so it cannot be linked back to you.

Yes. Log in and submit a data access request through the Help Centre, or contact us by email with your registered username. We will confirm receipt and provide your data summary within a reasonable timeframe.

We use functional cookies to keep your session active and preference cookies to remember your account settings. You can adjust cookie permissions in your browser, but disabling functional cookies may interrupt your login session.

When we update this policy, we notify you through your registered account. The revised version is also posted on this page with a note of what changed, so you always have the current version to hand.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal LiveLive Roulette Apppeluang8 App

How peluang8 Handles Your Personal Information

Data Handling, Cookies, Retention and Account Security

Cookies and Session Data

Account Security Measures

Data Retention Schedule

Your Right to Access and Correct

How to Reach Us About Your Data

Common Questions About Your Privacy on peluang8

01 What personal data does peluang8 collect when I register?

02 Is my e-wallet transaction history shared with anyone?

03 How long does peluang8 keep my account data after I close my account?

04 Can I request a copy of all the data peluang8 holds about me?

05 What cookies does peluang8 use and can I turn them off?

06 How will I know if peluang8's privacy policy changes?

Privacy Policy

Related pages

Related pages